Sunny: Welcome. I’ll help you through this course one step at a time.
Meet Sunny
Watch Sunny introduce the course — calm, plain, and at your pace. (About 24 seconds.)
Press play when you are ready. You can pause anytime.
Welcome
This interactive course helps you learn to speak up for yourself as an NDIS participant.
Read each full module (including the activities), then take the quiz. There are six modules. You earn points for finishing modules and for quiz scores. Collect certificates along the way.
Need a hand? Tap Sunny (the clipboard button in the corner) anytime — a calm guide who can answer questions about the course.
Progress: 0 of 6 modules complete
Your modules
Tools
Printable checklists, cards and forms for meetings, supports, choosing providers and problems.
Phone: 1800 035 544
Web: ndiscommission.gov.au
Email: contactcentre@ndiscommission.gov.au
For provider/worker quality and safety issues. For NDIA plan decisions, ask a coordinator or advocate about NDIA review options.
Sunny: Take this module at your own pace.
Sunny: Answer what you can. There’s no rush.
Questions and options are shuffled each time. Click Check answers when ready.
Certificate of Completion
This is to certify that
has successfully completed
including the module quiz
Date:
Points this path:
Printable complaint template
Use this form to write down a problem clearly. You can print it, save it as a PDF, or copy the words into an email or letter.
Fill in what you can. Empty boxes are okay. Ask someone you trust for help if you want.
NDIS Self-Advocacy Course — Complaint / Problem Template
My complaint / problem form
This form helps me explain what is wrong and what I want.
My signature (optional)
Tip: Keep a copy for yourself. You can attach this to an email, letter, or complaints form.
If you feel unsafe, prioritise safety and contact someone you trust or the NDIS Commission.
NDIS Commission: 1800 035 544 · ndiscommission.gov.au · contactcentre@ndiscommission.gov.au
Use this for quality and safety complaints about providers or workers. For NDIA plan/funding decisions, use NDIA review pathways instead.
Printable tools & templates
Choose a tool below, or download standalone template files.
In each template: fill in what you can → Print → Save as PDF.